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    Get things done, quick and easy

    From intelligently scheduling employees, assigning work to complete visibility into service operations, fieldsflow Cloud helps you to deliver better service to customers anywhere

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    Thank you for leaving your email. You will be notified immidiately after we launch!

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      fieldsflow

      Agents, dispatchers, mobile employees, and managers deserve a complete view of the customer and access to all the information needed to help the customer anytime, anywhere and from any device.

      Solution

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      Fieldsflow orginizes customer service data in the cloud to connect companies, techs, self-employers and customers

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      Estimation
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      Payments
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      Location history
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      AI Schedules
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      Reports & Analytics
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      Equipment scanner
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      Emergency Dispatch
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      Security
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      Crew Teamwork
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      Drag&Drop
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      Time optimization
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      Weather optimization
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      Skills
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      Customer control
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      Reviews
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      QR tracking
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      Branches
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      Time range
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      Contractors
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      Online Status
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      Online signature
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      Estimation

      With fieldsflow management software, your technicians can clearly produce estimates using their mobile device while at the customer site

      Payments

      Start accepting credit and debit card payments through your field service management system on the cloud securely with stripe integration or sending invoices to the customers directly via e-mail

      Location history

      Don’t spend time copying information about location from previous calls when fieldsflow service management can do it all automatically and provide full location history for your technician

      AI Schedules

      AI Scheduling Optimization boosts performance by optimizing full process to more accurately plan, predict issues, and avoid delays, basing upon branch, skills, work type, travel time, weather, priority, and technician’s available time

      Reports & Analytics

      See how your team is working across all your locations. These reports are based on the details of appointments so you can use advanced reporting in your business marketing strategy

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      Equipment scanner

      Digital scanning represents a significant importance in calculation resources and equipment base, fieldsflow is allowing technician to react quickly using mobile device to add bar-code

      Emergency Dispatch

      Most significant to find closer technician to the emergency location with managing coverage levels down to the minute, ensuring your technicians are always in the right place at the right time

      Security

      Fieldsflow cloud service management provides secure encrypted authorization and data exchange protection for your workers, contractors and customers

      Crew Teamwork

      Easier way to create a crew to cover appointments which require a several technicians . AI dispatch will create a crew by itself, assigning available technicians according to their skills

      Drag&Drop

      Dispatch gantt with drag & drop scheduling and assignment allows you to manage your resources efficiently

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      Time optimization

      Use auto-routing to determine the optimal route for technicians to maintain multiple locations, use geo-location tracking to know where they are and prioritize or re-prioritize work tasks AI scheduling will find a proper solution for the best time optimization

      Weather optimization

      Fieldsflow weather optimization will schedule your appointments according to the prefer weather for each work type. AI optimization and ggant drag & drop take account of weather and help you get rid of situations like roofing during rain or construction work in a snowstorm

      Skills

      Manage your resources more effective. Automatic optimization can schedule all your workers by skills for each work type. We believe that sign of successful work is qualified staff with the right skills

      Customer control

      Customers can use online appointment booking to select date and time range , track technician on place, check status online and communicate with technician

      Reviews

      Fieldsflow brings you the top users’ reviews and ratings for companies, self-employed , along with their services. Company can gain reputation and provide good service to the customers to get of the search result priority

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      QR tracking

      Fast and easy-to-use way to track an appointment by QR code link exchange (unique consecutive numbers). System creates QR code for each appointment and invoice so customers could easily track the work

      Branches

      Use a branch to separate different locations’ resources. Each company has one default branch, and can have multiple branches by dividing all resources to correct location and providing correct match by location and work type

      Time range

      New vision in scheduling optimization. No more time slots options - customer can chose the time range most convenient for them

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      Contractors

      Organize mass collaboration with contractors. Re-assign booked appointment to the contractors’ company in one click and track their progress online for the increasing a quality of service

      Online Status

      It’s about saving time , being more efficient, and presenting a more professional to your customers. Service data organized to provide real-time work status to access it everywhere anytime for companies and customers

      Online signature

      Allows your engineers to create multiple estimate options and add each work type or equipment to the estimation table. As soon as the technician created full estimation file the customer can approve it with a digital signature

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      Include pictures with captions to the appointment gallery to be able to track work activity visually and provide better understanding of picture semantics to the viewer

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      Organize Work Flow

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      fieldsflow helps companies efficiently manage location-based work tasks. Customers can use online appointment booking to select the date and time most convenient for them. Dynamic Scheduling optimizes the assignment process, basing it upon skill, worktype, travel time, weather, priority, and technician’s available time. Visual Dispatch additionally allows dispatchers to easily modify work assignments using drag-and-drop. Technicians can use the mobile interface to quickly collect required information, track the time spent on tasks, and record the customer’s signature for acknowledgement of completed work.

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      Managers can easily customize reports and dashboards to gain real-time insight into utilization, capacity, customers and employees requesting work and their locations,nd improvement opportunities

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      Smart Appoinment Optimization

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      Optimized Mobile Technology

      LESS EXPENSIVE, MINIMAL TRANING

      The logistics industry is shifting from on-board hardware to less expensive mobile devices that includes powerful GPS, signature capture, invoicing, while being easier to update and maintain. Mobile interface designed for busy field service technicians to quickly view and record information. Track travel and work time, take pictures, capture test results and access the information about the schedules, collect customer signatures acknowledging work completion

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      Real-Time Dynamic Routing

      ON TIME & ON PLAN

      Real-Time Dynamic Routing helps balance service and efficiently, automatically adjusting route plans around appoinments delays throughout the day. Technicians / drivers are able to stay on time and on plan, while minimizing mileage

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      On-Demand Dispatch

      MEET CUSTOMERS EXPECTATIONS

      On-demand delivery is here to stay, but many companies dont have the technologies to meet customers expectations. This is where on-demand dispatch comes in - immediately finding the most cost-effective way to deliver those fast-turnaround orders

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      Technicians Experience

      LEVERAGE A WEALTH OF KNOWLEDGE

      Techs/Drivers are constantly gathering crucial information about customets and routs that can help avoid delays and increase efficiency. Capturing that information helps companies bridge the gap between planned and actual routs

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      AI Optimizations

      THE KEY TO CONTINUOUS IMPROVEMENT

      In the face of rising competition, high-performing logistics companies are always striving to improve. Appoinments AI Optimization boosts performance by leveraging historical data to more accurately plan, predict issues, and avoid delays

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      Roles

      Fieldsflow gives you an opportunity to choose between 3 types of registration: User, Company and Self-employed. This is made to ease in-service relationships and cooperation

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      User

      …for those who is seeking for better opportunity to find yourself the best service. We provide an ability to filter through the companies and self-employed workers based on their ratings and location. Users are able to book and track appointments, leaving review by result

      Learn more

      Company

      …for licensed companies, corporations, organizations and contractors we provide field service management plans which are suitable for any size of business and include full-cycle software for progressive managing and tracking resources to arrange quality service to the customers and improve the entire business

      Learn more

      Self-Employed

      …for individuals who are working independently and want to organize their schedule, save time and find new clients. With fieldsflow setting up a business effectively will save your time and give to you full flexibility and control.

      Learn more
      Features
      User
      U
      Company
      C
      Self-Employed
      S-E
      Appointment booking
      Resource scheduling
      Dispatcher dashboard
      Optimization
      Mass collaboration
      Mobile app
      Appoinment management
      Equipment and estimation
      Visual timer
      Stripe Payment integration
      Chat collaboration
      Appoinment activity tracking
      Role permissions
      Profiles
      Record history (per location)
      Manage workflows, automation, and approvals
      Analytics and reporting
      24/7 FieldsFlow support
      Gain rating and reputation
      Find new customers
      Real-time resourses tracking
      Drag-and-Drop visual Dispatch
      Rate company by result
      Customers management
      Resourses management

      Drag-and-Drop

      Automate work with dynamic scheduling, drag-and-drop visual dispatch, and geo-location. Dynamic Scheduling provides an automated means to optimize works assignments. Using it, dispatchers can:

      • Assign multiple tasks to different agents at the same time, with the ability to prioritize tasks while assigning
      • Automatically un-assign already- assigned tasks to make room for a higher priority task such that the assignment is optimized
      • Automatically reassign a task when the technician is incapable of completing the task on time
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      Visual dispatch feature gives dispatchers drag-and-drop work assignment capabilities, so they can assign tasks to technicians, based on their proximity, availability, and the specific skills required to complete them. Dispatchers can drag-and-drop to assign work onto available times, automatically select the ideal field service technician and use auto-routing to determine the optimal route for them to service multiple locations, use geo-location tracking to know where field service technicians are and prioritize or re-prioritize work tasks for technicians. Worktype is assigning to the weather optimization. Dispatch map enables dispatchers to view all open work tasks to understand work distribution and quickly identify impacted areas. Work tasks can easily be assigned, and assignments can be changed directly from work tasks shown on a map

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      Ready to optimize your service calls?

      With an end-to-end field service management solution that connects field agents to their supervisors, peers, and critical data; offers a minimum learning curve; and guarantees rapid deployment, field service capabilities for Dynamics CRM provides powerful tools to improve field service performance. Don't get left behind. Be one of the companies that unlock the efficiencies of better connected field agents

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      Thank you for leaving your email. You will be notified immidiately after we launch!

      Leave you email and we will let you know when we launch

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        Coming soon!